We make every effort to ensure that a refund will not be necessary. We are confident that refunds will continue to be an unbelievably rare occurrence with our company. However, we do have the following policy just in case.
All refunds must be approved and be assigned a reference number before they will be accepted.
Customized products will not be refunded...unless the error is our fault.
All shipping costs are the responsibility of the purchaser. (Exception: If the return is a result of our error we will pay the shipping cost.)
Refunds will be issued: